The Tandem recognizes the importance of personal information and ensures the safe protection of personal information. The law on the protection of personal information, the law on the use of numbers to identify specific individuals in administrative procedures, etc. In addition to complying with the guidelines and various laws and regulations, we will strive to appropriately manage personal information based on the following policies.

1. Acquisition of personal information

We will only accept personal information such as the name, address, personal number, telephone number, e-mail address, date of birth, work place, etc. of customers and employees within the scope necessary for business operation. When acquiring personal information, the purpose of use is clarified in advance, and it is acquired by appropriate means in compliance with laws and regulations. The acquired personal information will not be used for any purpose other than the intended use without the consent of the individual.

2. Purpose of use of personal information

Personal information acquired by the Company is used to guide the business conducted by the Company, to conclude and execute contracts, to develop new services, and to provide information that may be beneficial to customers in accordance with the business purpose.

3. Sharing of personal information and provision to third parties

In order to achieve the purpose of use set forth in the preceding paragraph, we may entrust business to partner companies and deposit personal information within the scope necessary for business. In that case, we will conduct appropriate supervision and management, such as concluding a confidentiality agreement regarding personal information between the Company and the outsourcing organization. Other than the following cases, personal information will not be provided to third parties without the consent of the person.

4. Disclosure, correction, deletion of personal information

If the person wishes to disclose personal information, correct, add, delete, suspend use of personal information or stop providing personal information to a third party (hereinafter “disclosure, etc.”), We will respond promptly within a reasonable range after confirming that there is. However, personal information held under laws and regulations may not be accepted. In addition, personal information acquired in response to inquiries regarding disclosure, etc. shall be handled only within the scope necessary for carrying out the procedure.

5. Prevention of personal information leakage and damage

In order to appropriately manage and protect personal information, the Company implements information security measures for computer systems (introduction of security systems, limitation of authorized users, periodic change of passwords, etc.), appropriate disposal of confidential documents, We will endeavor to prevent the loss, leakage and damage of personal information.

6. Inquiries regarding personal information

If you have any questions or comments regarding our personal information, please contact us at the following address. This site operator: the Tandem Email address: